No Quibble Guarantee
For your extra peace of mind all purchases are covered by our 14 day exchange or money back guarantee (excluding any carriage charges incurred). If you change your mind for whatever reason, return the unused item(s) in their original packaging to Blanche Cleary accompanied with the reciept / invoice and we will be pleased to offer you an exchange or refund - no hassles, for your total piece of mind.

Payment
Payment can be made securely using one of the following methods:
1) MasterCard / Visa / Switch / Solo / Delta. 2) Cheque / Postal Order. Please make payable to Blanche Cleary, ensuring all details are correct with valid bankers card number, expiry date, full name, address and telephone number printed dearly on the reverse. We do advise customers not to send any cash through the post, we will not be held responsible for any losses.

Guarantee
All our products are guaranteed against manufacturing defects for 12 months from date of purchase unless otherwise specified. If a fault does occur during this period, we shall arrange to have the item repaired or replaced after it has been inspected. Any delivery charges will be met after inspection of the item.




Contact Us

Our friendly customer service team will be only too please to offer any help and advice needed.

Freephone Orderline: 0800 0265049

Telephone our incredibly helpful sales team for immediate response.

Fax: 020 7511 3582

Fax your order to us clearly stating part numbers and credit/debit card payment details.

Email: sales@blanchecleary.co.uk

Email us your details, including postal address, parts required and credit / debit card details.

Availability
We aim to hold all items in stock, however should an item be more popular than we expected, there may be occasional delays when ordering. If this does occur then an advice note will be attached with your invoice. Sometimes we may experience difficulties with the supply of certain products and may therefore provide a substitute of the same or better quality at no extra cost.

Part Delivery / Damaged Goods
All your goods should arrive in perfect condition, however, if you do receive any goods that appear to be faulty or damaged, the company must be advised within 72 hours of receipt. This applies to any items that may appear to be missing, unless stated on the invoice that the item is currently out of stock. If any items are not to be used straight away, we advise customers to check that these have been received in perfect condition and working order. The company will do everything possible to ensure your delivery arrives on time and intact, we will not accept responsibility for any additional expenses occurred due to late or incomplete deliveries.

Returns Procedure
All goods returned must be dearly labelled and have full documentation enclosed including reason for return. All returnable goods must be reported to the company. Goods returned without any notice will not be accepted. Carriage charges are non refundable unless goods are faulty or have a manufacturing defect. A member of our customer services department will arrange for collection of the goods through our carrier. All other goods must be returned at the senders expense. If required, the company offers a collection service at a charge of £9.95 per parcel (up to a maximum of 30kg) from zone A. Other zones / countries please call for a quote.

Statutory Rights
These terms and conditions do not effect your statutory rights as a customer.